As a service to our patients, we submit all primary and secondary insurance claims. Nevertheless, you the patient, are ultimately responsible for payment of your healthcare services.
Our billing staff is available to assist you will all billing questions. However, to ensure you receive the greatest benefit from your health insurance carrier, we encourage you to become familiar with your benefits including co-payment, co-insurance, and deductible as well as referral and pre-certification requirements.
Patient Financial Responsibility
- Payment of the patient responsibility portion of your visit is due at the time of service including all applicable co-payments.
- For your convenience, we accept cash, checks, Visa, MasterCard, and American Express.
- All returned checks are subject to a $25 handling fee.
All of our physicians participate with the same insurance carriers. Our physicians are contracted, in-network providers with the many insurance carriers. Contact us during office hours to verify insurance coverage.
Again, we welcome you to Women’s Healthcare Associates of Redding and look forward to seeing you soon! If you have any other billing and insurance related questions, please contact our billing office at (530)246-0165 during business hours. For all other inquiries, contact our office at (530)246-4455 and a patient services representative will be happy to assist you.
As a courtesy, our office will bill your insurance plan for services provided in our office – the unpaid balance is then your responsibility. If you are not covered by private insurance you will be required to pay at the time of service. Therefore it is important to have your current photo id and effective insurance card(s) available at each visit. An active coverage insurance ID card must be presented or your appointment will be rescheduled to another date when current information can be provided unless you choose to pay cash for your visit and be reimbursed when your insurance information is provided.
Co-payments are due at the time of service. If payment is unable to be collected your appointment will be rescheduled.
After insurance payment, account balances are due and payable within 30 days from the date of patient responsibility. Delinquent balances, which remain unpaid beyond 90 days, will be assigned to a collection agency.
We accept cash, checks, most major credit cards, and money orders for the payments.
Please direct any billing and/or insurance questions you may have to our billing department at (530)246-0165. Our billing staff will be more than willing to help you in any way they can!